Effective Date: September 29, 2023
Collection and Utilization of Your Information
At NVISAGE Technologies, we highly value your privacy and adhere to strict data protection principles. We automatically collect certain information when you visit, use, or navigate our Services. We collect Personal Data from you when you submit web forms or interact with our websites, for example by requesting customer support. Your privacy is of utmost importance to us, and we ensure that it remains uncompromised.
In our continuous efforts to enhance our services' quality and security, we employ Google Analytics, a reputable third-party service. Google Analytics allows us to gather specific information when you visit our website. This information, while not personally identifying, may encompass details such as your IP address, browser type, and the pages you have accessed. This data is collected solely for the purposes of maintaining the security and functionality of our services, as well as for internal analytics and reporting.
Information We Collect and Process
When customers use our site and services, they may share Personal Data such as first and last name, email address, physical address, phone number, or other information about you. We may send you transactional emails about product support, account management, and other administrative or legal matters.
We use the information you provide to update you on our products, services, and other marketing communications relating to our business.
You may opt out of receiving this promotional content by following the opt out instructions contained in each communication we send or by contacting us at email@example.com. If you unsubscribe from our marketing lists, we will continue to contact you regarding administrative matters, and to respond to your requests.
Cookies and Tracking Technologies
To improve your user experience, we may employ cookies and similar tracking technologies such as web beacons. These technologies are utilized for the sole purpose of enhancing your interaction with our website. It's important to note that cookies may be categorized as "Persistent" or "Session" Cookies, with the former remaining on your device even after you go offline, while the latter is deleted upon closing your web browser.
Your Rights under Applicable Data Protection Laws
For users within the European Union, our data processing practices are governed by the General Data Protection Regulation (GDPR). We fully respect your rights under GDPR, which include:
Access: You have the right to access, update, or request the deletion of your personal data, which can often be done directly within your account settings. If assistance is required, please feel free to contact us.
Correction: You may request the correction of any inaccuracies in your personal data that we hold.
Objection: If you wish to object to the processing of your personal data for specific reasons, you have that right.
Erasure: In cases where your data is no longer required, you have the right to request its deletion.
Data Portability: We will provide your data in a format that is easy to use, both for you and any third party you may choose.
Withdrawal of Consent: If you have previously granted consent for the use of your personal data, you have the right to withdraw it at any time.
Your CCPA Privacy Rights (California Residents)
If you are a California resident, your privacy rights are protected by the California Consumer Privacy Act (CCPA). These rights include:
Notice: You have the right to be informed about the categories of personal data we collect and the purposes for which it is used.
Request: You can request details about the personal data we have collected, shared, or sold within the last 12 months.
Opt-Out: You have the right to opt out of the sale of your personal data.
Deletion: You can request the deletion of your personal data.
Non-Discrimination: We will not treat you differently for exercising your privacy rights.
"Do Not Track" Policy
Our service does not respond to "Do Not Track" signals. However, you have the option to control tracking by adjusting your browser settings.
Our service is not intended for individuals under the age of 13. We do not knowingly collect their personal data. If you believe that we have collected personal data from a child under 13, please contact us.
We may receive or share information from third party resellers or related companies regarding a product support request. This may include first name, last name, email addresses, product purchase information, IP addresses, operating system, and the files viewed or downloaded on our website.
We will never sell your Personal Data to any third party.
Our service may include links to external websites. We are not responsible for the privacy practices of these third party websites, so we advise you to review their privacy policies.
We take your privacy seriously and are committed to safeguarding your data. If you have any questions or concerns, please feel free to contact us at firstname.lastname@example.org.